http://www-glast.stanford.edu/protected/mail/opsprob/
Area |
Problem |
Comments |
Resolution |
|---|---|---|---|
Monitoring |
Comparing Histograms |
It is not currently possible to compare the same histogram from different runs |
|
Login |
Login in GLAST data portal |
One user was not registered in the glast user database, several users had missing SLAC username's |
Fixed |
Tomcat |
alarms summary doesn't work |
|
The tomcat server was restarted. A page has been created for tracking similar outages http://confluence.slac.stanford.edu/x/qQFV |
Data Monitoring |
Alarm summary still not working |
User gave no useful info in message |
Ignored |
ASP |
overlapping bars in ASP flares |
|
Fixed |
Glast Ground |
Menu item for shifts had not been updated since Ops Sim 1 |
|
Fixed |
Data Monitoring |
Problems with Alarm documentation |
|
|
Data Access |
skimming on single runids gives bad files |
It is currently not easy to skim OpsSim2 data because of multiple versions of the same files. |
|
Data Monitoring |
plot not showing the value that triggered the alert? |
|
|
Data Access |
Data processing files inaccessible |
A tomcat server was down. |
The server was restarted at the error recorded at http://confluence.slac.stanford.edu/x/qQFV |
|
missing plots |
|
|
Tomcat |
Monitoring seems to be down again... |
Not reproducible |
|
ASP |
Problem with GCN notices |
|
|
Documentation |
Who is on shift in Confluence |
Link in confluence page was broken |
Fixed |
ASP |
ASP Start time and End time |
|
|
|
Can not access page directly |
|
|
|
TowerCalLayerCalColumnCalXFace plots not being displayed |
|
|
ASP |
Source Monitoring |
User was using wrong tool |
User instructed to use http://glast-ground.slac.stanford.edu/ASPDataViewer |
