How to do infrastructure shifts
Infrastructure shifts are designed to solve problems peolpe on shift have with the pipeline, web applications, oracle database and other core glast hardware and software (such as the glastlnx machines). So far we have seen few problems with these components, so performing infrastructure shifts has been relatively simple.
They key functions are:
- Check the infrastructure log for known issues and recent problems.
- Monitor the OpsProb mailing list for problem reports and make sure they are getting taken care of.
- Attend the morning shift meeting and take note of any problems and/or report on the status of any outstanding problems.
- Be available (via phone or page) to respond to any urgent problems. In principle attempt to fix these problems using the list of known problems or the how to fix pages. If problem cannot be immediately solved contact the appropriate expert.
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