"Beyond hardware" services provided by CD
An attempt to summarize services beyond pure "business computing" which might fall between the cracks if CD is split into "business computing" and scientific computing "hardware".
Service |
Who/What |
Comments |
|---|---|---|
TWW (python, mysql, latex, etc) |
John Bartelt |
|
Confluence/JIRA/forum/Crowd |
EntApps |
|
Web server support |
Desktop+EntApp |
Includes installation/maintenance of windows OS + web servers (IIS), SSL certificates, redirector, unix web servers + cgi scripts. Microsoft expressions. |
Databases (mysql+oracle), GridControl |
|
Includes creating+maintaining databases, installing servers, help tune servers and diagnose problems, patching, recommending hardware and software installations, backup. |
Nagios + Ganglia |
|
Includes support for monitoring SCA+Fermi+EXO+... servers and services. |
Purchasing support |
Teri Church++ |
|
Support for generic servers (e.g fermilnx, scalnx) |
|
Includes recommending hardware, installing and maintaining OS and services, installing and maintaining virtual machines. |
Point-of-contact for experiments |
Yemi +? |
|
Support for /afs/slac/package/* |
? |
|
Account management |
|
Unix/Windows/Crowd. This is currently (too) labor intensive. Urgently in need of serious revamp in my opinion. SLUO Oracle user database and forms |
webauth (+Crowd) |
|
It would be great if there was better cross-lab support for web based single sign-on, including ideally more global standards (Shiboleth, OAUTH,???). This is probably also a requirement for the proposed "intranet portal". |
cyber security |
|
|
unix-admin |
|
Still currently deals with many issues beyond pure "unix". Acts as knowledge base funneling problems to appropriate people, including those within experiments. |
Fileservers, xrootd |
|
|
Batch systems |
|
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