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A troubleshooting guide for ipimb boxes can be found here: Troubleshooting for Controls IPIMB and Wave8s.

EPICS Gateways

Each hutches home has a button that will show the health of all gateways. Each hutches gateway is responsible for sending data from that network out to other networks. At the current moment, it will appear white/down in that screen, this tis unfortunate, but normal.

Generally, red is not good. Having the Search Post rate higher than the Search Req rate indicates an issue. You may try resetting a gateway, but that WILL cause issues for other's using it, so please use with care! It will also not solve a problem when some requests simply fill up the queue. The BSA for ACR is a well known culprit and we have tried to move that all to its's own gateway to at least isolate problems. We are also about to move to newer server which will hopefully decrease the frequency of issues here.

Motor setup

Newport

Turn XPS off before connecting motor!

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