http://www-glast.stanford.edu/protected/mail/opsprob/
Area |
Problem |
Comments |
Resolution |
|---|---|---|---|
Monitoring |
Comparing Histograms |
It is not currently possible to compare the same histogram from different runs |
|
Login |
Login in GLAST data portal |
One user was not registered in the glast user database, several users had missing SLAC username's |
Fixed |
Tomcat |
alarms summary doesn't work |
Connection broken between IIS and server. Not a crash |
The tomcat server was restarted. A page has been created for tracking similar outages http://confluence.slac.stanford.edu/x/qQFV |
Data Monitoring |
Alarm summary still not working |
Same as above |
|
ASP |
overlapping bars in ASP flares |
A data representation issue. |
Fixed |
Glast Ground |
Menu item for shifts had not been updated since Ops Sim 1 |
|
Fixed |
Data Monitoring |
Problems with Alarm documentation |
No readout errors in MC |
|
Data Access |
skimming on single runids gives bad files |
It is currently not easy to skim OpsSim2 data because of multiple versions of the same files. |
|
Data Access |
Problems using download manager with CAL files |
Cal files are getting negative file sizes. Download managed chokes on these. |
Several JIRA's created: GDCB-49@JIRA DATASERV-104@JIRA |
Data Monitoring |
plot not showing the value that triggered the alert? |
Trending plots are accumulated by default. Usability issue. |
|
Data Monitoring |
slow making plots |
Big data request, many users, db overloaded |
|
Data Monitoring |
Data processing files inaccessible |
Connection broken between IIS and server. Not a crash. |
The server was restarted and the error recorded at http://confluence.slac.stanford.edu/x/qQFV |
Data Monitoring |
Data Quality Monitoring Page stalled |
Same as above. |
|
Data Monitoring |
missing plots |
Not sure which plots |
|
Data Monitoring |
Monitoring seems to be down again... |
Due to missing data |
|
ASP |
Problem with GCN notices |
|
|
Documentation |
Who is on shift in Confluence |
Link in confluence page was broken |
Fixed |
ASP Data Viewer |
ASP Start time and End time |
Bug |
Fixed |
ASP Data Viewer |
Can not access page directly |
User had to login. Usability issue. |
|
Data Monitoring |
TowerCalLayerCalColumnCalXFace plots not being displayed |
Some users cannot see plots. |
Under investigation. |
ASP |
Source Monitoring |
User was using wrong tool |
User instructed to use http://glast-ground.slac.stanford.edu/ASPDataViewer SM-20@JIRA |
Pipeline |
GLAST PIpeline II PAge |
Request to make it easier to identfy failed runs |
JIRA created: PFE-156@JIRA |
Data Monitoring |
Missing plots |
Recon_ReconAcdPhaMips_PMTA_Zoom_TH1_AcdTile metadata type was incorrect (seems to have changed during the day?) |
Fixed |
Data Monitoring |
Ingestion problem |
Some data not getting ingested. Some data seems duplicated. |
Under investigation. |