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Well in advance of your beam time, work with your PI/Spokesperson and your LCLS Point of Contact to set up a dry-run zoom session to test that your entire collaboration is able to productively use zoom to interact with the staff, systems, and software in the control room.
Please watch these brief but useful training videos for some great tips on being a good citizen of zoom. They also include guidance on technology selections you may need for audio and video connections.
During the experiment, the following to be available on the zoom session:
Refer to our guide to Diagnosing Network/Connection Problems