Confluence will be unusable 23-July-2024 at 06:00 due to a Crowd upgrade.
LCLS Instrument Support Escalation Tree (ECS & DS).pdf
If you need hands-on-help (power-cycling, switch flipping), or need someone to go somewhere to check on something.
LCLS Duty Technician Phone: 650-926-6267
The first line of help for problems with the ongoing experiment is available by calling your PCDS on-call person. Please check with your scientific POC that this is a problem that needs to be addressed immediately or if email to pcds-help is the better approach.
LCLS Operations Staff Roles Sheet (requires G-suite account)
The eLog is the main tool for users to access an experiments information. A user is allowed to view and edit only the experiments they belong to.
Information regarding scheduled and unscheduled outages can be found here:
https://confluence.slac.stanford.edu/display/PCDS/Outages
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