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Help!  (Escalation Process, including phone numbers & email addresses)

Hands-on Help for PCDS Staff

If you need hands-on-help (power-cycling, switch flipping), or need someone to go somewhere to check on something.

Day or Swing Shift (0700-2300):

1. Try pcds-help in Slack.
2. Call duty-tech: 

LCLS Duty Technician Phone: 6267
LCLS Duty Technician AT&T Line Phone: (650) 854-4542

Owl Shift (2300-0700):

1. Call ACR, 650-926-2151

LCLS Schedules

• Live calendars for all hutches (super useful)
• Short Term Schedule
• MD Schedule
• All LCLS Schedules

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