Once it is deployed, the Camera Watchdog will automatically handle camera-related issues. In the interim, this page contains instructions for recovering FACET cameras by hand.

Manual Recovery Procedure

Most of the Profile Monitor panels on FACET Home have a link to the PyDM All Cameras panel:

The panel looks like this:

(See the Camera Watchdog page for more information about the status indicators towards the right side of the panel.)

Once you have located the camera you're interested in reviving, check its "CNCT" status indicator. Follow these steps:

  • If "CNCT" is grey → hit the "Reboot" button. If that doesn't help, hit the "Jiggle" button.
    • If "CNCT" is still not green at this stage, try an IOC reboot. If that doesn't help, try a CPU reboot.
  • If "CNCT" is green, but the FPS (frame rate) is 0, hit the dropdown menu in the "Trigger" column and switch the camera from "Sync In 1" to "Free Run".
    • If this gives you some frame rate, then you have a triggering problem. Write a CATER, but the camera may be usable until an expert can take a look.
    • If this does not give you frame rate, then you have a camera problem. Camera will not be usable; CATER & contact an expert (e.g. Spencer)


See also: Camera Servers

See also: Rebooting GigE cameras via ACSW web interface

See also: 


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