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Overview

HPS Software is an email list for asking questions about any of the software being used on the HPS experiment.  It is fairly active with usually at least a few messages everyday.  It is public and un-moderated; anyone can send a message to this list.

Subscribing to the List

To subscribe, send an email to majordomo@slac.stanford.edu with subscribe hps-software as the message body.  The subject can be left blank.  You should then receive a confirmation email shortly, saying that you have been added to the list.

Mailing List Archives

https://listserv.slac.stanford.edu/cgi-bin/wa?A0=HPS-SOFTWARE

Template for Asking Questions

Technical questions involving bugs or crashes in the software should generally include the following information:

  • If you are sending to the list for the first time, then please briefly introduce yourself, giving your institution and supervisor (if relevant).
  • Briefly outline the task you are trying to accomplish.
  • Describe in detail the steps you have tried already and where you are stuck or getting an error or crash.
  • Include all the relevant information to reproduce this problem, such as:
    • names of all the software tools you are using and their versions
    • specific XML steering file(s) that you are using (if any)
    • operating system and version
    • Java version (from java -version on the command line)
    • data files that are being used as input
    • event number where the crash occurs
  • Full traceback of the error or a description of what seems to be wrong in the output
  • No labels