- Perform a Network Speed Test.
- Other network users in your household doing bandwidth intensive operations, such as video streaming, gaming, or downloading software updates, may negatively affect your connection.
- Consider implementing bandwidth quotas to your household devices. Refer to your access-point documentation.
- When using Wireless Connections, proximity to your access-point can make a dramatic difference to your connection speed, especially when separated by obstructions such as walls. Especially with modern high speed short-wave technologies such as 5.1GHz.
- Try moving closer to your access-point and compare your speed-test results to when you are further away. Relocate your workspace or access-point to improve your connection.
- Use a wired connection to your access-point. Modern laptops often lack an Ethernet port, but USB adapters are available.
- Perform a trace-route to identify where the bottleneck in your connection is.
- Try resetting your home router if applicable to obtain a new IP address and network routing as this can sometimes help.
- Contact your Internet Service Provider (ISP) if the issue appears to be outside of SLAC.
- Contact pcds-it-l@slac.stanford.edu if the issue appears to be with SLAC resources, and provide as much detail as possible from your troubleshooting in the steps above.