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Worldwide Comparison
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MOS for various
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The telecommunications industry uses the Mean Opinion Score (MOS) as a voice quality metric. The values of the MOS are: 1= bad; 2=poor; 3=fair; 4=good; 5=excellent. A typical range for Voice over IP is 3.5 to 4.2 (see VoIPtroubleshooter.com). In reality, even a perfect connection is impacted by the compression algorithms of the codec, so the highest score most codecs can achieve is in the 4.2 to 4.4 range.
There are three factors that significantly impact call quality: latency, packet loss, and jitter. We calculate the jitter using the Inter Packet Delay Variability (IPDV) , see the http://www.slac.stanford.edu/comp/net/wan-mon/tutorial.html#mosTutorial.
Most tool-based solutions calculate what is called an "R" value and then apply a formula to convert that to an MOS score. Then the R to MOS calculation is relatively standard. The R value score is from 0 to 100, where a higher number is better. To convert latency, loss, and jitter to MOS we follow Nessoft's method. The graphs below shows the Exponentially Weighted Moving Average (using EWMI i = alpha * EWMI i-1 + (1 - alpha) * Obs i where alpha = 0.7 and EWMI 1 = Obs 1) for the MOS as seen from the W. Coast of America (SLAC) and Switzerland (CERN). N.B. MOS values of one are reported for heavy loss (loss > 40 %).
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Regions
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TCP throughput from CERN & SLAC to World Regions
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