FastX-l mailing list

SLAC has a fastx-l mailing list for users of the FastX service to communicate.  This is good venue to ask questions and discuss anything related to using the FastX service.  When you have a FastX question or problem, there are several option you can use to get help:

1. Subscribe to fastx-l by using this command:

   echo subscribe fastx-l | mail listserv@slac.stanford.edu 

    

2. Send your question or problem to the fastx-l mailing list.  You will reach other SLAC users of the service, and they may have already researched and solved your problem.
   
   
3. Send your question or problem to ithelp@slac.stanford.edu .   SLAC Desktop support provides support of the FastX service, and can help with desktop or laptop related questions about using FastX at SLAC.
   
   
4. If ithelp@slac.stanford.edu needs unix or server configuration support to help answer your question, then they will work with unix-admin to solve the problem.   unix-admin can open a support case with FastX, and utilize our site-wide vendor license for engineering support.  FastX support engineers are eager to hear about problems and bugs, and will work with unix-admin to apply configuration changes or patches that we can test and verify in our test environment.