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You should then receive a confirmation email shortly, saying that you have been added to the list.

Sending Messages

Technical questions involving bugs or crashes in the software should generally include the following information:To send a message to the list, you should email hps-software@slac.stanford.edu with a descriptive subject line about your issue.

If you are sending to the list for the first time, then please briefly introduce yourself, giving your institution and

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(if relevant) supervisor's name.

Any technical questions involving bugs or crashes in the software should generally include the following information:

  • Briefly outline the task you are trying to accomplish.
  • Describe in detail the steps you have tried already and where you are stuck or getting an error or crash.
  • Include all the relevant information to reproduce this problem, such as:
    • names of all the software tools you are using and their versions
    • specific XML steering file(s) that you are using (if any)
    • operating system and version
    • Java version (from java -version on the command line)
    • data files that are being used as input
    • event number where the crash occurs
  • Full traceback of the error or a description of what seems to be wrong in the output

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