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- no vnc ps configured – get exact message here
- this means that your session has lost the ability to read the vnc password file, or can't find the pw file. Here are some things to try:
- Verify you are still connected to SLAC via vpn
- Verify you're putty-ed into the right host and port for your vncserver, and you've specified the right pc port.
- log into the vncserver host with normal ports, and verify your vncserver session:
putty -ssh iris01
ps -ef | grep vnc | grep yourusername - If the process is not running, then restart it, and make sure to note the displaynum.
- You can try to reset refresh the vnc password (use vncpasswd command, as detailed above) You can use the same password, or a different one - the goal is to touch the password file.
- Close your putty ssh sessions
- Re-establish the tunnel to the vncserver port.
- If none of these steps are successful, then you will have to kill the vncserver, restart it, and then reconnect. See above for instructions.
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