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First, please make sure the image in the camViewer updates. This means the IOC is up and running. The recorder process uses a special interface on a special machine, so in addition this this, that machine needs to be up (see recorder source and DAQ won't start). More details can be found here:
LCLS1 XTCAV Controls Recorder Troubleshooting
Assuming your timetool camera (either an OPAL or now an Alvium works), some details that need to be set are descirbed at Timetool Troubleshooting
Keep in mind that too large an ROI can lead to problems for 120Hz running (at least w/ an OPAL). We need to test if unpacking&processing the Alvium causes issues & when.
Some things to check if the Acqiris is causing problems:
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