...
Service | Who/What | Comments |
---|---|---|
TWW (python, mysql, latex, etc) | John Bartelt |
|
Confluence/JIRA/forum/Crowd | EntApps |
|
Web server support | Desktop+EntApp | Includes installation/maintenance of windows OS + web servers (IIS), SSL certificates, redirector, unix web servers + cgi scripts. Microsoft expressions. |
Databases (mysql+oracle), GridControl |
| Includes creating+maintaining databases, installing servers, help tune servers and diagnose problems, patching, recommending hardware and software installations, backup. |
Nagios + Ganglia |
| Includes support for monitoring SCA+Fermi+EXO+... servers and services. |
Purchasing support | Teri Church++ |
|
Support for generic servers (e.g fermilnx, scalnx) |
| Includes recommending hardware, installing and maintaining OS and services, installing and maintaining virtual machines. |
Point-of-contact for experiments | Yemi +? |
|
Support for /afs/slac/package/* | ? |
|
Account management |
| Unix/Windows/Crowd. This is currently (too) labor intensiveIncludes support for tracking users (SLUO Oracle user database and forms plus equivalents from other divisions) as well as employees. Tracking/handling password changes, cyber security status. Currently too ad-hoc and labor intensive and poorly integrated with collaborations/user support groups. Urgently in need of serious revamp in my opinion. SLUO Oracle user database and forms |
webauth (+Crowd) |
| It would be great if there was better cross-lab support for web based single sign-on, including ideally more global standards (Shiboleth, OAUTH,???). This A subset of this is probably also a requirement for the proposed "intranet portal". |
cyber security |
|
|
unix-admin |
| Still currently deals with many issues beyond pure "unix". Acts as knowledge base funneling problems to appropriate people, including those within experiments. |
Fileservers, xrootd |
|
|
Batch systems |
| LSF etc. |