Help! (Escalation Process, including phone numbers & email addresses)

Hands-on Help for PCDS Staff

If you need hands-on-help (power-cycling, switch flipping), or need someone to go somewhere to check on something.

Day or Swing Shift (0700-2300):

Try pcds-help in Slack.
Call duty-tech:

LCLS Duty Technician Phone: 650-926-6267

Owl Shift (2300-0700):

Call ACR, 650-926-2151

LCLS Schedules

Electronic Logbook

The eLog is the main tool for users to access an experiments information. A user is allowed to view and edit only the experiments they belong to.

Outage Information

Information regarding scheduled and unscheduled outages can be found here:

https://confluence.slac.stanford.edu/display/PCDS/Outages

Access to this list is restricted. In case of an emergency that affect your data taking ability, please ask the instrument scientist or the floor coordinator and they will take care of calling whichever contact is appropriate for that specific problem.