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| Problem | Solution |
|---|---|
| HSD is not connecting/configuring | open log and search for errors |
| if logs shows a too general failure | check if IOCs are running > procmgr hsd.cnf status |
| IOC not started | > procmgr stopall hsd.cnf > procmgr start hsd.cnf |
| IOC still not starting | > ping daq-tmo-hsd-01 if no response: reboot node via web ipmi or hard reboot on the node |
| still not configuring | check ns_start and ns_gate values, modify them to: 'user': {'fex': {'gate_ns': 200, 'prescale': 0, 'start_ns': 108000, 'raw': {'gate_ns': 3000, 'prescale': 1, 'start_ns': 108000}}} These are valid values, if HSD works it means that Operator needs to find correct values for its own project Remember to set the parameters back to previous values (look in logs to find previous values ) |
| check linkup | connect to drp node: find node: > grep hsd tmo.cnf > ssh X drp-srcf-cmpXXX use the command: > kcuStatus and check for linkup and frequency if no linkup, check XPMs, or check fibers and transceivers. |
| when running an hsd as a single | Remember to disable the associated hsd in the hsdpva TMO: 1A:B 3D:B DA:B B2:B 89:B 1A:A 3D:A DA:A B1:B 89:A 1B:B 3E:A 5E:A B2:A 88:B 1B:A 3E:B 5E:B B1:A 88:A > hsdpva DAQ:TMO:HSD:1_XX:A DAQ:TMO:HSD:1_XX:B |
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