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Some issues can be fixed by clicking the Stop then Start buttons.

IOC Manager (command : iocmanager / iocmanager cxi)

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Main Use is  to turn on/off an ioc

Description of fields:

    • Current IOC: IOC ID of the currently selected IOC
    • Heartbeat: Heartbeat of the currently selected IOC, if its incrementing, then it means its alive. 
    • Location: Location of the server it is running on. Image shows B999 CXI H5 R51 E33, which means FEH CXI Hutch 5, Rack 51 Elevation 33
    • Boot Time: Date and Time when the IOC was last rebooted
    • Description: Description of the server it is running on
  • Columns ( Refer the image above)
    • Alias: Nicknames for ioc
    • IOC ID : Actual names of1446px the ioc
    • State: Whether it is on/off (Dev and Prod mean on)
    • Status: solid status, RUNNING means the IOC is on. 
    • Host: server the ioc is running on
    • OS: to denote if it is a rhel5 or rhel7 IOC. 
    • Port: port on the server the ioc is accessible at (must be unique from other iocs on the same server)
  • IOC Control drop down

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    • Soft IOC reboot
      • Choose this first!
      • Writes to a PV, telling it to restart
    • Hard IOC reboot
      • Second option
      • Tells server to kill the ioc and restart it
    • Reboot Server
      • Last resort since it will restart all iocs running on that server
      • At this point, call/contact Divya, before continuing
      • Takes more time and could kill other IOCs that should not be killedbe killed 
  • How to find the IOC ID (if you only know the PV name)
    • Enter the PV name in the "Find PV" bar at the bottom left. For example: CXI:SC2:MMS:01 and hit enter. It will open a window with the IOC ID and also take the cursor to the IOC ID it belongs.  

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More detailed guide on IOC manager can be found here : IOC Manager for Users

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Motor Expert Screen

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