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Comment: Adding links to detector timing page

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use "serverStat <DAQ device alias>" to check on the health of the node. Most likely it is prudent to power-cycle this node. Does this not help, you should power cycle the detector/camera/device itself as well. If the problematic detector is a big CsPad, please note that after you turn the detector off, you will need to also power cycle the concentrator as it will not see all the quads when you power up again!

This assume that the detector has recently worked. Otherwise, if the detector configures, but does produce damage an all events, check the trigger timing settings here:

Detector timing settings

Should your detector not configure, it is either not turned on, needs power cycling or some cable is not patched correctly. Please let CDS folks know which detectors you would like to use so we can test them beforehand.

My ipimb has an issue:

Troubleshooting ipimbs is described on this page:IPIMB Troubleshooting for Controls IPIMBs

My detector runs without errors, but I can't see any beam:

Trusting that there actually are photons on the detector that could be seen, the second point are the timing settings. Find the values you should use here:

Detector timing settings

Go to the EVR configuration (with the exception of pgp triggered devices as the EPIX), if you are using aliases in your DAQ, it should be straightforward to find the right trigger channel. Look at all available EVR cards. For the run trigger setting for e.g. CsPad/Cs140k detectors, it might be best to contact your POC.

 

My data does not seem to be moving well:

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