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Q: Who will be able to grant permissions in the future? When we needed access to the glast and glastraw accounts, Tom Glanzman provided it. For the glastops account, he had Steve Tether do it.
Q: Who do we contact for system related problems? When there was an Oracle database failure, Warren emailed unix-admin@slac.stanford.edu. He then said that "there's nothing more they can do but hope someone from db-admin responds". Who's that?
Q: How/when do you decide that a running job is hung? Is there a set timescale? Does it depend on the type of job? Is this documented anywhere?
Q: How do you close a host in the batch system? What criteria determine if it should be closed or not? Do we ever reopen them? If so, what determines when we should? How is that done?
I think at least the how to open and close hosts is documented somewhere here in confluence, need to find it and link it in. Need answers on determining when to do so.