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  • Unsuccessful attempt to start an iocConsole session, with error message from iocConsole:
    looks like this:
    <when a real example arises, I will cut/paste it in here!>
    screen writes out a message with something like "blah blah blah no socket found blah blah blah" and returns to the Linux prompt.
    • Possible causes: hard iocs
      • the IOC or terminal server are powered down, or not connected to the network
      • there is a hardware problem with the terminal server or IOC
      • the IOC is incorrectly entered in screeniocs (e.g. wrong port)
      • the terminal server port needs resetting.
      • prior iocConsole session needs cleaning up
    • Things to try:
      • check screeniocs to make sure the data for your IOC are correct
      • check to make sure the IOC and terminal server are up, and connected properly to the network (ping, etc.)
      • try resetting the terminal server port for the IOC:
        iocTSmgr iocname
      • try iocConsole -cleanup
        (you must be logged in as iocegr or fiocegr to run iocTSmgr)
      • iocConsole iocname -cleanup
    • Possible causes: soft iocs
      • the IOC is incorrectly entered in screeniocs (e.g. wrong executable or host)
      • prior iocConsole session needs cleaning up
    • Things to try:
      • check screeniocs to make sure the data for your IOC are correct
      • if it's ok to kill the IOC process and restart it, then try
        iocConsole iocname -cleanup
        and
        restart the ioc

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