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  • Hard IOC console session starts and connects to the terminal server, but there is to EPICS prompt or response from the IOC
    looks like this:
    Trying 172.27.68.102...
    Connected to ts-li20-nw02.slac.stanford.edu (172.27.68.102).
    Escape character is '^]'.
    < then no response to a carriage return or other IOC command >
    • Possible causes:
      • the IOC is powered down, or not connected properly to the terminal server
      • the IOC is having serious hardware or software problems there is a hardware problem with the IOCand needs restarting, or other application-specific action
      • the IOC may be incorrectly entered in screeniocs (e.g. wrong port)
      • the terminal server port mayneed may need resetting.
    • Things to try:
      • check screeniocs to make sure the data for your IOC are correct
      • check to make sure the IOC and terminal server are up, and connected properly to the network (ping, etc.)
      • try resetting the terminal server port for the IOC (unlikely to help - but worth a try!)
        iocTSmgr <iocname>
        (you must be logged in as iocegr or fiocegr to run iocTSmgr)
      • Reboot or power cycle your IOC
  • IOC console session stops logging (also see the maintence section below - this is monitored daily by a cron job)
    to be continued here!.......(include: check for screenrc with #deflog on)

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