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There is an app for iPhone and iPad which some users have had success with. SLAC does not provide support for the app at this time, but you are free to make your own attempts to connect using it. Search the app store for "Cisco AnyConnect Client". Within the app, select "Add VPN Connection...". Enter vpn.slac.stanford.edu as the server address, this will be replaced with a list of the VPN servers that is automatically updated each time you connect. Other mobile devices may be able to connect when Cisco releases AnyConnect Secure Mobility clients for those platforms.
I'm getting periodically disconnected while I work, and I know I wasn't idle for 20 minutes
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Can I access internal AFS servers?
This is not permitted at this time due to current security constraints. It will be reviewed in the future. If you feel that this is something you requireInternal AFS servers should be accessible. In some cases, you will need to renew your Kerberos credentials and establish the connection with the internal AFS servers. Under Mac OS X or Linux, you can enter at the command line "kinit <username>@SLAC.STANFORD.EDU" to renew your Kerberos credentials (replace <username> with your SLAC UNIX account name, and make sure the domain is all upper-case, as shown here), folowed by the command "aklog" to connect to the AFS infrastructure. Initial access may incur a delay as the local cache is built. If you experience an inability to access AFS, please email net-admin@slac.stanford.edu and describe your business requirementsproblem.
Can I access the license server?
The license server may not function well over VPN. There are many failure modes, and most vendors have not upgraded to more recent flexlm versions that are more reliable, nor to support alternative license servers when one fails or needs to be restarted due to upgrades/patching/failure. Also serving a license across a VPN may be a license violation (e.g. if the licenses is limited to a site). At the moment it appears to work, however there are no guarantees.
Can I
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Access SLAC Computers Using Windows Terminal Services With the New VPN?
You should be able to access SLAC computers via RDP. If not please report this with details as a problem to net-admin@slac.stanford.edu .
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When connected to our VPN service, policy states that all traffic will go through SLAC. We do not use split tunneling.
After
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Connecting to the VPN, I
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Could Not Access my Local Network Resources (Such as my Printer at Home)
This is a security feature of the new VPN. Once connected to SLAC, your system is isolated from your local network for your protection. In order to do things like access a home network-shared printer, home local network file shares etc., you will need to temporarily disconnect from the SLAC VPN.
After
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Connecting to the VPN,
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Can I Print Directly to the Printer in my Office
It is possible that your laptop has been configured to print directly to the printer. Please contact your IT Departmental Support contact in order to configure your printer and laptop to use the SLAC centralized print serversThis is supported for most models of printers. If your particular printer is not accessible, please work with IT Department Support to assess the problem.
I could not ping vpn.slac.stanford.edu
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