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We have seen this when using the Chrome browser. First try with Microsoft Internet Explorer. If this fails in a similar fashion contact your Departmental Support Administrator and request that they scan your host for security concerns.

VPN says I am connected however now I cannot connected to anything

Try disconnecting the VPN, then see if you can ping say www.slac.stanford.edu. If you can then you have an Ethernet connection, so try connecting to the other VPN server (fwvpn1.slac.stanford.edu<->fwvpn2.slac.stanford.edu)

I cannot Connect to the VPN the  server name and Connect statement are greyed out

Quit the AnyConnect Secure Mobility Client. Then restart it and make sure the server name is fully qualified, i.e. fwvpn1 needs to be specified as fwvpn1.slac.stanford.edu and try connecting again .

Frequently Asked Questions (FAQs)

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