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Questions and Answers (FAQ)
What are the timeouts
There is a fixed timeout of 8 hours after which your VPN connection is disconnected. There is also a non-activity timeout of 20 minutes.
Can I access the K disk
Currently you cannot access this disk. Once the service is better understood this will be reviewed.
I Get a 'AnyConnect client install failed' Error
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Under Windows 7, ActiveX controls enable Trusted Sites to assume Administrative access. If you get the following page upon logging into SLAC's VPN, then you need to do the following:
- Under IE's Tools menu, select Options -> Security -> Trusted Sites
- Add the following to the list
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Refresh the webpage and the AnyConnect Client should automatically instantiate and connect you to SLAC's VPN.
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This is not yet supported, but iPhone connections are planned in the near future. Android and Windows Mobile connectivity is are on our roadmap.
Problems
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What are the timeouts on the VPN connection?
There is a fixed timeout of 8 hours after which your VPN connection is disconnected. There is also a non-activity timeout of 20 minutes.
Can I access the K\: disk?
Currently you cannot access this disk. Once the service is better understood this will be reviewed.
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