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- You have a SUNet ID (Stanford University account)
- You can connect to eduroam using the full login string like <user>@win.stanford<user>@stanford.edu and your SUNet password. You may be asked to validate with Stanford’s radius server certificate. Documentation about this service on Stanford campus is available at bottom of the page https://itservices.stanford.edu/service/wirelessnet/access.
- Some Windows devices are unable to connect to eduroam because they try to use an authentication mechanism which is not supported. To alleviate this issue an eduroam wireless profile with suitable parameters can be manually created as described in this document. Then when trying to connect to eduroam wireless network you will be prompted for credentials.
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- I have trouble using this service, how can I have support?
You can contact SLAC IT helpdesk at 650 926-4357 - ithelp @ slac.stanford.edu
You can escalate your issue to the networking team, net-admin @ slac.stanford.edu - I can successfully connect to eduroam in my home institution but not at SLAC, what could be happening?
If authentication is login/password based please ensure you are using the full login string <user>@domain.com and not only <user> which is only valid in user's home institution (default local domain is then preprended, but when roaming another domain might be preprended) - My chromebook/android device is asking more parameters to connect, what are these?
To use Stanford SUNet IDs on some devices you need to explicitly configure the authentication mechanisms. Wireless encryption is WPA2-Enterprise/AES. First authentication is PEAP and second MSCHAV2.