Page History

...

• Hadas was needed to understand the requirements and provide guidance for KB  articles. She provided the following guidance in advance and so did not need to attend

  • Include Page
    Guidelines for ServiceNow KB articles Guidelines for ServiceNow KB articles

Agenda

• Reason for meeting
• Guidelines for KB articles
• Potential move of <= 4 web pages to KB
  • Reporting Problems
  • SLAC Visitor Network
  • Wireless networking at SLAC
  • DHCP
• Potential move/updates of:
  • Network Forms
  • Network and Telecommunications Policies
• Photo

Reason for meeting

The title networking home web page is at http://networking.slac.stanford.edu/ is currently written using Microsoft's Expression Web application. This is no longer supported by Microsoft so I have agreed with Ben to port the page to Drupal.  At the same time we (Chip Dalby and I) have identified some updates are needed to the contents (e.g. remove/replace broken links, I have taken care of these the broken links in Expression Web in preparation for the port).   There are also links to about 5 pages in Confluence that are possible ServiceNow Knowledge Base (KB) articles.  One already is, it is https://confluence.slac.stanford.edu/display/NetMan/How+to+Connect+to+SLAC+VPN and is maintained by Andy.  The remaining four are:

...

It might be nice to also update the photo.

Relevant web pages

...

.

...

Guidelines for KB articles:

...