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  • Unsuccessful attempt to start an iocConsole session, with no socket found error message from iocConsole:
    looks like this:
    screen writes out a message with something like "blah blah blah no socket found blah blah blah" and returns to the Linux prompt.
    <when a real example arises, I will cut/paste it in here!>
    • Possible causes: soft iocs - for a soft ioc, this error condition often indicates that the soft IOC cannot start due to some IOC software or configuration problem, or has hung in some way.
      • the IOC process has crashed.
      • rare: the IOC process has hung, but is still "running"
      • the IOC is incorrectly entered in screeniocs (e.g. wrong directories or executable)
    • Things to try soft iocs:
      • check screeniocs to make sure the data for your IOC are correct
      • have a look at the screenlog file: $IOC_DATA/iocname/screenlog.0. There are often error messages from the IOC indicating why it's having problems. Problems previously observed in screenlog.0 include:
      • $IOC/iocname bin directory or executable name not found (problem with make)
      • segmentation fault - IOC executable cannot run
      • for a hung but running soft ioc: as <adminuser> on <softIOCmachine>:  ps -ef | grep <iocname>  
      • If a process exists, but you can't iocConsole to it, this indicates a hang in the process. You'll need to kill the process from the <adminuser>@softIOCmachine command line. Then try iocConsole again.
    • Possible causes: hard iocs
      • the IOC or terminal server are powered down, or not connected to the network
      • there is a hardware problem with the terminal server or IOC
      • the IOC is incorrectly entered in screeniocs (e.g. wrong port)
      • the terminal server port needs resetting.
      • prior iocConsole session needs cleaning up
    • Things to try: hard iocs
      • check screeniocs to make sure the data for your IOC are correct
      • check to make sure the IOC and terminal server are up, and connected properly to the network (ping, etc.)
      • try resetting the terminal server port for the IOC:
        iocTSmgr iocname
      • try iocConsole -cleanup
        (you must be logged in as iocegr or fiocegr to run iocTSmgr)
      • iocConsole iocname -cleanup

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