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The telecommunications industry uses the Mean Opinion Score (MOS) as a voice quality metric. The values of the MOS are: 1= bad; 2=poor; 3=fair; 4=good; 5=excellent. A typical range for Voice over IP is 3.5 to 4.2 (see VoIPtroubleshooter.com). In reality, even a perfect connection is impacted by the compression algorithms of the codec, so the highest score most codecs can achieve is in the 4.2 to 4.4 range. Using the RTT, loss and jitter we derive the MOS.
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Median MOS and Inter Quartile Range (IQR) between Pakistani hosts for 2010. [Spreadsheet | IEPM:Pakistani Case Study 2010-2011^pak-mos.xlsx] | MOS between Pakistani regions for Pakistani hosts. | MOS for fixed set of Pakistani hosts by region |
It is apparent that the MOS is very variable, and according to the middle graph above appears to be decreasing (getting worse) in time (see left hand and middle graphs). Some of this decrease is due to bringing on new hosts that have poorer MOS performance. If we fix on jusr aggregating the performance for hosts pairs that have been monitored for the whole period we get the graph on the right. This set of hosts consists of: PK.NEDUET.EDU.N1, PK.COMSATS.EDU.N2, PK.NCP.EDU.N3, PK.NIIT.EDU.N2, PK.NIIT.EDU.N7, PK.AUP.EDU.N2, PK.PERN.EDU.N1, PK.UET.EDU.N2 and PK.LSE.EDU.N3. In any case the MOS is well above the threshold of 3.5 mentioned above, so VoIP calls within Pakistan between these hosts should be successful.
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