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There is some redundancy in the system, so depending on the type of fault, the system should be able to continue to operate well enough to keep the beamline valves open if a single stage fails, but you may not be able to operate any gas sources without the full DPS operational.  See the "Pump redundancy" section for more info.


Check for your problem in the table below, then see full instructions below that for how to fix the issue.

Troubleshooting guide:

SymptomPotential IssueWhat to do
Roughing pump tripped offRadiation related faultSee - Resetting a roughing pump fault
Roughing pump won't startError message is present

Check "More..." status to see what error is listed.
See - Resetting a roughing pump fault

Roughing pump won't reset an errorThere is a real problem, or pump has been damagedSee - Resetting a roughing pump fault

Turbopump tripped off

Radiation related faultSee - Resetting a turbopump fault
Roughing pump or turbo not responsivePump is in local mode, not remotePut pump into remote mode. See Setting pumps to remote mode
US4 stage cannot be restartedProbably radiation damageSee - Pump redundancy
Foreline valve won't openForeline interlocks need to be clearedReset foreline inerlocks from "Foreline Vlv Intlks..." panel






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  1. The roughing pump is stopped (red) or disconnected (purple), or
  2. The foreline vacuum gauge is reading a value >1 Tor and the foreline valve is closed, or
  3. A warning or alarm is present in the "More..." panel of the roughing pump panel, or
  4. The beamline vacuum performance on a stage is not as expected, or
  5. Something else that I have not though of.


Step 1: Try to diagnose the problem. Determine what pump is stopped by looking at the "DPS full schematic..." panel for the symptoms listed above.

Step 2: If there is an alarm or warning listed in the "More..." panel then interpret as follows:

    1. Water flow low - check the water flow rate listed at the top panel. If <1 L/min then inform Doug
    2. Comm error, MP driver prot active, BP driver pro active - these are common radiation related faults. Attempt to reset and restart the pump.
    3. Any other alarm or warning - see if it clears and the pump restarts. If it doesn't then Doug can investigate more

Step 3: Reset the roughing pump error (if required)

Step 4: If pump is not responsive, or if resetting did not clear the error, then try power cycling the pump.

    1. See "Controller locations" to find the circuit breaker for the roughing pumps, appropriate PPE, and the correct set of breakers
    2. Turn off the breaker for at least 30 seconds
    3. Turn the breaker back on
    4. Check if the error is cleared and the pump will restart

Step 5: Check the status of the handheld controller


  1. If not, then try powering off the breaker for 30 minutes, then power back on and retry the pump
  2. If it still does not clear the error, then leave the power of

Resetting a turbopump fault


Setting a pump to remote mode


Controller locations


Pump redundancy







In the case of pressure rise on gauges 3259 and 3291 due to a failure of one or more pumps in the DS-DPS system, this procedure should be used to isolate the beamline and stop the pressure from rising further.  See the attached document for the full procedure.

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