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The first step occurred between 08:00am and 09:00am Jan 14th, the second step between 07:00am and 08:00am Jan 16th (both times are GMT). I can find no evidence of a failure on January 14th, however it sure looks like there was one. On further inspection, it appears that this step only appears for the TENET target site (see below for the minimum RTTs measured each hour (0 1 ...) from SLAC to the target (Remote-Site) on Jan 14th, 2020), and thus is not related to the cable problems.
Monitoring-Site Remote-Site ? 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Monitoring-Node Mon-TLD Mon-Region Remote-Node Rem-TLD Rem-Region EDU.SLAC.STANFORD.PINGER ZA.AC.NMMU.N1 ?r 303.254 303.259 303.252 303.242 303.222 303.224 303.260 303.255 303.253 303.287 303.260 303.199 303.190 303.171 303.267 303.228 303.282 303.280 303.265 303.179 303.139 303.188 303.173 303.249 pinger.slac.stanford.edu EDU North_America www.nmmu.ac.za ZA Africa EDU.SLAC.STANFORD.PINGER ZA.AC.NWU.N1 ?r . . . . . . . . . . . . . . . . . . . . . . . . pinger.slac.stanford.edu EDU North_America www.nwu.ac.za ZA Africa EDU.SLAC.STANFORD.PINGER ZA.BONTANY.UWC.AC.N1 ?r 315.577 315.549 315.543 315.623 315.598 315.537 315.603 315.560 315.556 315.569 336.325 336.267 336.290 336.224 336.356 336.402 336.354 336.385 336.349 336.416 336.351 336.299 336.341 336.421 pinger.slac.stanford.edu EDU North_America 196.21.45.139 ZA Africa EDU.SLAC.STANFORD.PINGER ZA.DUT.AC.N1 ?r 306.191 306.324 306.287 306.328 306.377 306.398 306.441 306.591 306.860 306.605 306.572 306.618 306.578 306.474 306.455 306.428 306.346 306.378 306.491 306.318 306.284 306.395 306.262 306.248 pinger.slac.stanford.edu EDU North_America www.dut.ac.za ZA Africa EDU.SLAC.STANFORD.PINGER ZA.MUSEUMSNC.CO ?r 305.339 305.407 305.384 305.513 305.397 305.504 305.418 305.434 305.378 305.498 304.907 304.774 304.900 305.073 305.491 305.404 305.437 305.478 305.808 305.546 311.584 305.420 305.553 305.436 pinger.slac.stanford.edu EDU North_America www.museumsnc.co.za ZA Africa EDU.SLAC.STANFORD.PINGER ZA.RU.AC.N1 ?r 306.200 306.242 306.202 306.153 306.186 306.186 306.246 306.178 306.193 306.206 306.217 306.114 306.129 306.057 306.227 306.228 306.166 306.149 306.203 306.129 306.131 306.161 306.118 306.243 pinger.slac.stanford.edu EDU North_America www.ru.ac.za ZA Africa EDU.SLAC.STANFORD.PINGER ZA.SAGRID.AC.N1 ?r 294.901 294.915 294.805 294.903 294.892 294.889 294.856 294.905 294.873 294.897 306.606 306.592 306.546 306.530 306.675 306.643 306.603 306.616 306.597 306.578 306.555 306.573 306.613 306.609 pinger.slac.stanford.edu EDU North_America sagrid.ac.za ZA Africa EDU.SLAC.STANFORD.PINGER ZA.TECHCONCEPTS.CO.N1 ?r . . . . . . . . . . . . . . . . . . . . . . . . pinger.slac.stanford.edu EDU North_America speedtest.techconcepts.co.za ZA Africa EDU.SLAC.STANFORD.PINGER ZA.TENET.AC.N1 ?M 280.581 280.644 280.561 280.593 280.590 280.626 280.597 280.531 280.614 301.662 301.652 301.571 301.545 301.668 301.701 301.725 301.650 301.724 301.577 301.644 301.540 301.622 301.704 301.707 pinger.slac.stanford.edu EDU North_America brunsvigia.tenet.ac.za ZA Africa Monitoring-Site Remote-Site ? 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Monitoring-Node Mon-TLD Mon-Region Remote-Node Rem-TLD Rem-Region
Traceroute
The route measured 19:00 hrs 1/28/2020 PST from SLAC to South Africa goes East across the US via Chicago, Washinton to London and thence S. Africa:
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