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- Hadas was needed to understand the requirements and provide guidance for KB articles. She provided the following guidance in advance and so did not need to attend
Include Page Guidelines for ServiceNow KB articles Guidelines for ServiceNow KB articles
Agenda
- Reason for meeting
- Guidelines for KB articles
- Potential move of <= 4 web pages to KB
- Potential move/updates of:
- Photo
Reason for meeting
The title networking home web page is at http://networking.slac.stanford.edu/ is currently written using Microsoft's Expression Web application. This is no longer supported by Microsoft so I have agreed with Ben to port the page to Drupal. At the same time we (Chip Dalby and I) have identified some updates are needed to the contents (e.g. remove/replace broken links, I have taken care of these the broken links in Expression Web in preparation for the port). There are also links to about 5 pages in Confluence that are possible ServiceNow Knowledge Base (KB) articles. One already is, it is https://confluence.slac.stanford.edu/display/NetMan/How+to+Connect+to+SLAC+VPN and is maintained by Andy. The remaining four are:
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It might be nice to also update the photo.
Relevant web pages
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Guidelines for KB articles:
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